Skip to main content

Login to your customer account with passwordless login!

Quickly access your customer account and manage your subscriptions with no password required using a 4-digit code sent to your email.

Updated over a month ago

Follow the steps below to sign in with your 4-digit code:

Step 1 - Request a passwordless login code

  1. Navigate to your account login page.

  2. In the Login window, enter your email address associated with the subscription account.

  3. Click the "Send login code" button.

Step 2 - Check your email

A 4-digit authentication code is sent to your email. This code is valid for four minutes. If the code is not confirmed within that time frame, you must complete Step 1 again to send a new login code.

Step 3 - Enter the 4-digit code into the passwordless login screen

  1. In your browser, return to the login screen.

  2. Type in the code you received by email.

  3. When successfully logged in, the screen is redirected to your customer portal.

Troubleshooting

If you did not receive your 4-digit code via email, try these troubleshooting steps:

  • Check your email spam folder.

  • Try refreshing the passwordless login page and re-enter your email address to receive a new code.

  • If you have exceeded five failed login attempts, refresh your web browser to reset the login attempts. Re-enter your email address and obtain a new 4-digit code to try again.

  • Contact customer service if you encounter any issues.

Did this answer your question?